ITALY – Visitors to Xylexpo, May 8 – 12 in Milan, will be able to take a closer look at Sophia, the Biesse service platform.

The rapid evolution of the platform and the constant expansion of the functionalities it offers in a short space of time, coupled with the clear investment planned for the next few years, demonstrate Biesse’s awareness of the current and future potential of Sophia, and its desire to offer customers a production method that can optimize both processes and economic activities in real time, reducing the consumption of all types of resources.

The platform is based on the ability to send real-time information and data on the technologies in use, optimizing the performance and productivity of machines and systems. The data collected enables the production process and machine functions to be analyzed in detail, detecting malfunctions, assisting customers in maintenance operations, ordering replacement parts in less time and ultimately preventing faults.

The platform consists of two powerful areas, IoT and Parts. The corresponding applications, IoT Sophia and Parts Sophia, are already available to download for both Apple and Android devices, and Biesse customers with connected machines are already benefiting from these.

Indeed, the IoT Sophia application provides the customer with full visibility of the production status of their machines, with performance parameters summarized historically and an overview of the machines in operation. Where a machine stoppage occurs, the corresponding ID code is displayed, with the relevant details if the assistance operations have already been taken over by the Biesse Service Team.

Parts Sophia, meanwhile, provides customers with the opportunity to browse through the documentation for the machines they own, enabling them to create a spare parts basket and monitor the progress of their orders via an easy, intuitive and fully customized tool.