THE NETHERLANDS – Inter IKEA Group reported sales of EUR 41.3 billion in financial year 2019 (FY19), which runs from 1 September to 31 August. This is equivalent to a 6.5 percent growth against FY18.
Online sales were key to IKEA’s growth. This year nine markets introduced e-commerce, and now customers in most IKEA markets can shop online. In FY19 around 2.8 billion people visited the IKEA website, and e-commerce sales grew 43 percent.
During FY2019 12 new IKEA stores opened around the world, including two smaller stores. Together 433 stores in more than 50 markets welcomed more than 1 billion visitors. IKEA franchisees also opened several small test locations. Among the new locations was IKEA La Madeleine. Located in the center of Paris, nearly two million people can reach it by public transport within 20 minutes. “We’re moving closer to our customers to make shopping more convenient,” says Torbjörn Lööf, CEO at Inter IKEA Group.
IKEA franchisees will continue to move closer to people all over the world. During the coming years new IKEA stores and e-commerce will open in Macau, Puerto Rico, Chile, Colombia, Peru, Mexico, Estonia, Ukraine, New Zealand, Slovenia, Vietnam and the Philippines.
Today 60% of the IKEA range is based on renewable materials, and 10% contains recycled materials. “We’re on an exciting journey to make IKEA more sustainable for our customers,” says Torbjörn Lööf.
“This requires transformational change for our supply chain, how our products are designed and how and where we sell them. We have accomplished a lot this year, and yet we’re still in the beginning to reduce our climate footprint and become a circular business.”
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